Customer Service


Four ways that FedEx can help you...

Frequently Asked Questions
 
Email Us Your Questions


 

Email us about:

 

  • Package Track
  • Billing/Invoice
  • General Questions
  • Web Site Feed Back

 

Call Us
 
Visit Us


Moscow and all other Russia: 
Phone:       7-495-788-8881
Email:        fedex@directstar.ru
Customer Service Hours:
Mon-Fri:     08.00 - 20.00
Sat:             09.00 - 17.00

St. Petersburg: 
Phone:       7-812-325-8825
Email:        fedex@directstar.ru
Customer Service Hours:
Mon - Sat:  09.00 - 20.00
  



FedEx Russia
Gogolevskii Boulevard 17
119019 Moscow, Russia
Metro Kropotkinskaya

You can also visit us at our other locations.
Office Hours:
Monday - Thursday: 9.30 - 18.30

Friday:                        9.30 - 17.00

Saturday:                   closed

 

Please note: We accept only CASH   – bill to customer account number is not possible